Terms and Conditions
These General Conditions are intended to regulate the terms and conditions by which the Azulejo Publicitário Português Store, a sole proprietorship with Tax ID 213074095, located at Rua das Flores 34, Couchel, in Vila Nova de Poiares (hereinafter "Azulejo Publicitário Português Store") will be governed.
The service of the Azulejo Publicitário Português Store consists of the availability and supply of a set of products and/or services, in order to allow the user, to whom the status of customer is attributed, to order and purchase online, the products presented therein.
Using the Azulejo Publicitário Português Store implies full acceptance and agreement of all the parameters present in the Terms and Conditions described, as well as the Privacy Policy in force at the time you access the Azulejo Publicitário Português Store.
If you do not accept, partially or fully, any of the stipulated conditions, you should not make purchases in the Azulejo Publicitário Português Store. If you access the Azulejo Publicitário Português Store, you are committing to and responsible for respecting the conditions determined on this page and in the Privacy Policy.
The Azulejo Publicitário Português Store reserves the right to update and change the Terms and Conditions without prior notice. It is advisable to periodically check the Terms and Conditions to ascertain any changes or updates.
Product information and prices
The Azulejo Publicitário Português Store informs customers about the characteristics, descriptions, images, or videos of each product and/or service on each provided page. The Azulejo Publicitário Português Store commits to making its products and/or services available in a clear manner and to correcting possible errors that may occur as soon as possible.
The Azulejo Publicitário Português Store concisely presents the prices of each product and/or service, including VAT taxes, shipping costs applied to each order, and other additional costs that may be applicable.
Information about products, prices, contents, images, videos, promotional campaigns, and services can be updated and changed by the Azulejo Publicitário Português Store at any time.
Intellectual property
The Azulejo Publicitário Português Store is a registered online store, with the service provided being the responsibility of the Azulejo Publicitário Português Store.
The content, domain, information present, and available in the Azulejo Publicitário Português Store are the property of the Azulejo Publicitário Português Store or have been granted to it, and are thus protected by copyright and related rights. Any use, reproduction, copy, or disclosure of visual, audiovisual, or written contents is subject to prior approval by the Azulejo Publicitário Português Store.
The customer commits to fully respect the conditions and rights mentioned, as well as to abstain from acts that may go against the law and rights such as copyright, related rights, among other applicable legislations to the use of images, videos, contents, etc., without express approval from the Azulejo Publicitário Português Store. The Azulejo Publicitário Português Store cannot be held responsible for the possible misuse of such products.
Payment methods
The Azulejo Publicitário Português Store offers the following payment methods:
- Credit card
After payment is completed, the Azulejo Publicitário Português Store will proceed with a standard verification, so that it is possible to process and send the order. The customer will receive an email confirming that the order has been paid, as well as the corresponding invoice.
Product availability
All products and/or services available at the Azulejo Publicitário Português Store can be purchased, except in cases of stock shortages or limitations, as well as for made-to-order products, whose availability may vary. Products may become unavailable without prior notice, but in these circumstances, they will be duly identified in the Azulejo Publicitário Português Store.
In case a product becomes unavailable after the purchase has been completed, the Azulejo Publicitário Português Store commits to contacting the customer, by phone or email, as soon as possible to facilitate the process with them.
Fees and taxes
In the Azulejo Publicitário Português Store, the prices displayed are in euros, with the appropriate VAT and taxes applied according to current law, which are already included in the price shown.
Order cancellation
The customer may cancel an order while it is still being processed. It is requested that the customer informs the Azulejo Publicitário Português Store via the following email contact: [email protected].
If the cancellation request is made after the order has been dispatched, it will be sent for delivery, and the customer may choose to refuse to accept it. The Azulejo Publicitário Português Store is not responsible for possible delays in processing the cancellation of orders.
The Azulejo Publicitário Português Store reserves the right not to process orders or refunds in cases of data inconsistency, fraud, or misconduct by the customer, as well as due to technical issues beyond the control of the Azulejo Publicitário Português Store.
Free Resolution
The customer has the right to terminate the contract within 14 (fourteen) days from the date of contract conclusion. If the customer wishes to terminate the contract, they may do so via email at [email protected] or by filling out the contact form available on the Azulejo Publicitário Português Store.
Upon terminating the contract within the legal period, in addition to returning the product, the customer must return any gifts that accompany the main product. The Azulejo Publicitário Português Store must refund the amount paid within a maximum period of 14 days after receiving the returned order accompanied by the purchase invoice, proof of payment, and return form.
The refund will be made using the same payment method used by the customer in the initial payment, except in situations of express agreement and where the customer does not incur any costs as a consequence of the refund. Any refund procedure will be processed as provided in the current legislation under Decree-Law Nº 24/2014.
Complaints
The customer may file a complaint regarding any issue, act, information, or service provided related to the Azulejo Publicitário Português Store through the email contact [email protected] or through the electronic Complaint Book available at the link: https://www.livroreclamacoes.pt/inicio.
Disclaimer notice
By creating and using an account at the Azulejo Publicitário Português Store, the customer is responsible for maintaining the account, confidentiality, and for all activity that arises from their account.
By creating a user account and placing orders, the customer expressly and unequivocally accepts the Terms and Conditions in their most updated version. The Azulejo Publicitário Português Store is not responsible for any information disclosed by third parties, technical failures, or any other problems that prevent access and proper functioning of the online store.
The Azulejo Publicitário Português Store is not responsible for any damages, directly or indirectly related to the use, or inability to use, the products and/or services provided, as well as for any delay or unforeseen event in the delivery of orders.
Processing of personal data
Please, check the Privacy and Cookies Policy.
Applicable law — Jurisdiction
This contract is subject to Portuguese law and current legislation.